Which term refers to verifying the output and processes within an organization?

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The term that refers to verifying the output and processes within an organization is Quality Assurance. This practice involves systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. Quality Assurance encompasses the entire process, aiming to improve the process and ensure that the outputs meet specified requirements consistently. It acts as a proactive measure, focusing on preventing defects by ensuring that the processes are appropriate and that the outputs meet quality standards before they are delivered to customers. Quality Assurance can involve regular audits, reviews, and testing of processes to ensure that everything functions as intended.

In contrast, Performance Review typically focuses on assessing the performance of individuals or teams rather than the processes themselves. Process Control refers to the ongoing monitoring of processes to maintain stable and consistent output but may not encompass broader quality verification activities. Continuous Improvement involves the ongoing effort to enhance products, services, or processes but does not specifically refer to the verification aspect as covered by Quality Assurance.

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