Which context-specific information is included in the CMMI model?

The context-specific information included in the CMMI model refers to specific aspects that can influence how organizations implement and utilize the model effectively. The emphasis on services is particularly significant because CMMI provides guidance that can be tailored to various domains, including service delivery.

In service-oriented contexts, factors such as customer needs, service levels, and the nature of service delivery all play crucial roles. The CMMI framework recognizes that organizations providing services may require different strategies, processes, and practices than those in product development settings. By including services as context-specific information, CMMI enables organizations to focus on improving service delivery processes, enhancing customer satisfaction, and ensuring the alignment of service projects with broader business objectives.

This context highlights the adaptability of CMMI to various operational environments, facilitating targeted improvements based on the particular needs of service-focused organizations.