Which Capability Area includes practices for sustaining habits and persistence in processes?

The correct choice is Implementation Infrastructure (II), as this capability area focuses on establishing the necessary environment and support systems that foster continuous improvement and sustainability in processes. Implementation Infrastructure encompasses practices aimed at creating and maintaining an effective framework that allows organizations to develop and sustain habits over time. This includes resources, tools, and practices that help adhere to processes consistently, thereby supporting persistence in applying methodologies across projects.

In this context, the other options do not specifically center on sustaining habits and persistence. Monitoring and Control tends to focus more on oversight and ensuring that processes are being followed correctly. Planning and Managing Work centers on organizing, scheduling, and allocating resources to projects but does not inherently address sustaining practices over the long term. Governance encompasses setting policies and frameworks for decision-making and compliance but does not deliver the same level of operational support needed for habit formation and process persistence that Implementation Infrastructure aims to provide.