Which Capability Area focuses on both managing business resilience and process improvement?

The focus on managing business resilience and process improvement is best aligned with Risk and Opportunity Management. This capability area emphasizes the identification, assessment, and management of risks that could impact an organization's performance while also recognizing opportunities for improvement and growth. Effective risk management helps organizations maintain their resilience in the face of challenges, ensuring that processes are not only effective but also adaptable to changing circumstances.

In this context, managing business resilience involves proactively addressing potential threats to an organization's operations, which necessitates a strong process related to continually improving those operations. By integrating risk management with process improvement efforts, organizations can enhance their ability to respond to both current challenges and future opportunities, thereby fostering a culture of continuous improvement that is essential for long-term success.

The other options do not encompass both aspects. Sustaining habit and persistence focuses more on personal and team behaviors rather than systematic approaches to resilience and improvement. Process quality assurance primarily aims at ensuring that processes adhere to defined quality standards, which is more about maintaining consistency than addressing risks and opportunities. Implementation Infrastructure refers to the support systems and resources necessary for executing processes, but it does not specifically address the dual focus on resilience and improvement as effectively as Risk and Opportunity Management does.