What is emphasized as true regarding the business value of improving processes?

The emphasis on evaluating the business value of improving processes in terms of performance results is rooted in the objective measurement of how process enhancements lead to tangible outcomes. Analyzing performance results provides a clear framework for assessing improvements. This may include metrics such as productivity, quality of output, customer satisfaction, and reduction in cycle time. By focusing on performance results, organizations can make informed decisions based on data and actual improvements observed rather than subjective opinions or isolated financial outcomes.

In contrast, the subjective nature of business value can make it difficult to draw definitive conclusions about the effectiveness of process improvements. While financial outcomes are essential, they do not encompass all aspects of value derived from process improvements. Moreover, the importance of process improvement extends beyond just large organizations; smaller businesses can also experience considerable benefits. Thus, evaluating improvements through performance results encourages a comprehensive understanding of their impact across various business dimensions.