What aspect of performance improvement does the CMMI V2.0 focus on when moving up practice levels?

The focus of CMMI V2.0 on business value as organizations advance through practice levels highlights the approach of aligning performance improvement initiatives with tangible benefits to the organization and stakeholders. By emphasizing business value, CMMI V2.0 encourages organizations to not only implement best practices for improvement but also to measure the return on investment and impact of these practices on business objectives.

This perspective fosters a more strategic approach to performance, where improvements are assessed based on how they contribute to overall organizational goals, customer satisfaction, and competitive advantage. As organizations progress, they are guided to evaluate the effectiveness of their processes in terms of how well they support business success, rather than solely focusing on internal operational mechanics or costs.

In contrast, while aspects like quality control, operational efficiency, and cost reduction play an important role in performance management, they do not capture the comprehensive intent of CMMI V2.0, which seeks to ensure that performance improvements are relevant and provide value in the context of the broader business landscape. Focusing on business value ensures a holistic understanding of how performance improvements impact all areas of the organization.