True or False: Causal analysis and resolution helps improve organizational performance.

Causal analysis and resolution is a critical practice within the CMMI framework that aims to identify the root causes of issues and problems, allowing an organization to implement effective solutions. When organizations engage in this practice, they systematically analyze data regarding defects, failures, or other performance-related issues. This process helps in understanding why certain problems occur, enabling the organization to put in place corrective actions that not only resolve existing issues but also mitigate the risk of similar issues arising in the future.

The effectiveness of causal analysis and resolution directly contributes to improving organizational performance by facilitating continuous process improvement. By resolving recurring issues, organizations can enhance their efficiency, quality, and overall productivity. Those improvements lead to better customer satisfaction and can enhance an organization’s competitive edge.

Therefore, stating that causal analysis and resolution helps improve organizational performance is accurate. It applies to both small and large organizations, as well as established and new processes, demonstrating its broad applicability and significance in the quest for ongoing improvement within any organization.