If an organization is always exceeding resource commitments, which of the following MPM practices could help address this issue?

Identifying and addressing performance issues is crucial for organizations that consistently exceed resource commitments. This practice focuses on regularly analyzing performance metrics and indicators to understand where processes may be falling short or where resource utilization is not aligned with planned commitments. By actively identifying these performance issues, an organization can implement targeted corrective actions, improve resource allocation, and enhance overall process efficiency.

When performance issues are recognized, the organization can take steps to optimize resource usage, such as reallocating resources, refining processes, or adjusting project scopes. This proactive approach helps in aligning actual performance with planned performance, thereby addressing the overarching problem of exceeding commitments.

The other practices, while beneficial in their own right, focus more on aspects of measurement and data management rather than directly resolving the operational challenges presented by exceeding resource commitments. Some emphasize defining operational metrics or collecting data, which are important but do not inherently deal with the underlying performance issues that lead to resource overcommitments. Therefore, focusing on identifying and addressing performance concerns is the most effective way to tackle this specific problem within the context of managed performance.