Governance in CMMI is primarily concerned with which aspect of an organization?

Governance in CMMI focuses on ensuring that an organization's processes and practices are aligned with its strategic objectives and that there is accountability for achieving those objectives. It ensures that the organization's resources are utilized effectively and that there is clarity regarding roles and responsibilities within the structure of the organization.

By emphasizing strategic alignment, governance helps organizations to monitor and evaluate their performance against their goals, making adjustments as necessary to better meet stakeholder expectations. It also promotes a culture of accountability, where individuals and teams are responsible for their contributions towards achieving the strategic aims of the organization.

The other aspects mentioned, such as operational efficiency, customer relationship management, and technical development, while important, fall under broader operational and tactical implementations rather than the overarching governance that ensures alignment and accountability with the organization's strategy.